Refund policy
๐ Easy Returns
Not in love with your order? You can request a return for store credit.
๐ Returns Eligibility
- Request within 48 hours of delivery
- Item must be unused and in original packaging
- Return shipping to be arranged by the customer
๐ณ Store Credit
- Issued after quality check
- Shipping charges will be adjusted
- Valid for 2 months
- Can be used on any product
๐ฆ Damaged or Incorrect Orders
- Eligible for replacement or full store credit
- Free reverse pickup provided
- Must be reported within 48 hours
๐ฅ Unboxing Video (MANDATORY for Damage Claims)
- Start from sealed package
- Show full unboxing clearly
- Must be continuous (no cuts)
โ Not Eligible
- Used or worn items
- Requests after 48 hours
- Missing original packaging
- Sale or discounted items
๐ฉ How to Request
Email hello@my-stuff.in with:
- Order number
- Reason for return
- Photos / video (if applicable)
๐ซ Cancellations
Orders cannot be canceled once dispatched.
๐ Need help? Weโre here:
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