Refund policy
💛 Easy Returns
Not in love with your order? You can request a return for store credit.
🔁 Returns Eligibility
- Request within 48 hours of delivery
- Item must be unused and in original packaging
- Return shipping to be arranged by the customer
💳 Store Credit
- Issued after quality check
- Shipping charges will be adjusted
- Valid for 2 months
- Can be used on any product
📦 Damaged or Incorrect Orders
- Eligible for replacement or full store credit
- Free reverse pickup provided
- Must be reported within 48 hours
🎥 Unboxing Video (MANDATORY for Damage Claims)
- Start from sealed package
- Show full unboxing clearly
- Must be continuous (no cuts)
❌ Not Eligible
- Used or worn items
- Requests after 48 hours
- Missing original packaging
- Sale or discounted items
📩 How to Request
Email hello@my-stuff.in with:
- Order number
- Reason for return
- Photos / video (if applicable)
🚫 Cancellations
Orders cannot be canceled once dispatched.
💌 Need help? We’re here: